Creative Operations Coordinator

WHY DONUT STUDIOS? 

At New Engen, we help brands grow, not just bigger, but smarter. We’re a digital marketing agency that drives meaningful impact across the entire customer journey by integrating media, creative, analytics, influencer, and retail strategies into performance-driven campaigns.

Donut Studios is our in-house creative studio, purpose-built to craft high-performing, platform-native, and digital content for the world’s most ambitious brands. As a key part of New Engen’s suite of specialized solutions, alongside offerings like the Acorn Creator Suite -  Donut Studios helps unlock breakthrough creative that drives results, fast.

We’re a collaborative group of strategists, content creators, copywriters, editors, designers, account managers, and more who are all in on helping brands, and each other,  thrive. We work hard, stay humble, and build with purpose.

WHAT YOU’LL DO

At Donut Studios, no two days look the same (and we like it that way). As our Creative Operations Coordinator, you’ll be the connective tissue that keeps projects moving smoothly — setting up teams for success, keeping clients in the loop, and ensuring creative gets from idea to execution without a hitch.

What you'll be diving into day-to-day:

• Lead new client onboarding logistics — staffing project teams, scheduling internal and external kick-off calls, and making sure client products and assets get where they need to go.
• Partner with Producers and Account Managers to track timelines, deliverables, and resourcing across multiple projects.
• Coordinate cross-functional communication between creative, strategy, and client teams to keep projects on track and organized.
• Manage project documentation, schedules, and status updates so teams always know what’s next.
• Support with operational workflows — from asset tracking to vendor coordination — to keep Donut projects running like clockwork.
• Partner with department leads on large-scale, cross-functional initiatives that span creative, strategy, and operations. Using project management tools like Asana to help plan, track, and optimize these cross-functional initiatives. 
• Help audit, build, and improve Donut’s internal reporting systems
• Lead monthly reporting processes, including production expense tracking, client invoicing (AR), and contractor invoicing.
• Own key operational workflows such as platform onboarding/offboarding, seat audits, and asset tracking.
• Maintain clean documentation, schedules, and updates so stakeholders always know what’s next.
• Lead new client onboarding logistics — from staffing project teams to scheduling kickoffs and ensuring assets are received and organized.
• Jump in where needed to help the team stay agile, efficient, and ahead of deadlines.

WHAT YOU’LL NEED

• 1–2 years of experience in project coordination, production, or creative operations (agency or in-house studio experience a plus).
• Strong organizational and time-management skills — you can juggle multiple priorities without dropping the ball.
• Comfortable working in project management tools (Asana, Monday.com, or similar).
• Proficiency with Google Workspace (Docs, Sheets, Slides) and general comfort navigating new platforms and tools.
• Clear, confident communicator — both written and verbal.
• A collaborative, solutions-oriented mindset — you enjoy bringing order to creative chaos.
• A proactive mindset — you don’t wait to be told what to do, you identify the next step and go
• Passion for creative production, content, and helping teams do their best work

SOME OF OUR PERKS

• Medical, Dental, Vision, Short/Long-Term Disability, Life/AD&D
• 401k - Employer match
• HSA - Employer contributes
• Flexible Vacation & PTO plan
• Paid Maternity / Paternity
• Paid Holidays
• Remote/Flex day schedule
• Laid back office environment
• The coolest team ;)
• Fun company events & off-sites

Salary Range: $27.88 per hour
The range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidates' qualifications and experience uniquely.

New Engen is proud to have offices in Seattle, New York, and Northwest Arkansas, each one anchoring teams that drive creativity, collaboration, and culture. But great work isn’t limited to those zip codes. We also support a distributed team of remote employees across the country, giving people the flexibility to do their best work wherever they are.

We currently hire full-time employees in the following states: Arkansas, California, Colorado, Florida, Georgia, Illinois, Michigan, Missouri, Nevada, New Jersey, New York, North Carolina, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, Washington, and Wisconsin

Let’s Build What’s Next Together -  If you’re passionate about media and eager to make a meaningful impact with a team that’s all in, we’d love to hear from you.

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